Frequently Asked Questions
For a thorough overview of what online learning is all about, please visit our Online Learning Tour section and go through the online orientation. Most of your questions will be answered there.
The online courses offered through Foothill Global Access are open to anyone. Individual courses may have unique requirements, prerequisites, or required meetings. Review the Course Information closely before you enroll. Be sure to complete the Online Learning Tour to ensure that online learning is appropriate for you.
Although there are no scheduled class meetings for most online classes (see individual course descriptions; links are available from our home page), you must log on to the course a few times a week. Your instructors expect you to log on to the course site weekly, participate in discussions, turn in assignments, and take exams.
You must have regular, reliable internet access if you are to succeed in your course. A 56K modem is the minimum acceptable speed, and cable or DSL are strongly recommended for all courses and required for some, particularly those making extensive use of multimedia like video and PowerPoint files. Satellite Internet connections often experience problems with Etudes courses and are not recommended. Current, detailed system requirements for Etudes courses can be obtained through the System Requirements link on the Etudes gateway/portal page. Make sure you have a back-up plan (use of a campus, library, work, or a friend's system) in case you experience problems with your own computer or your Internet Service Provider.
No. Our online courses have set schedules, weekly deadlines, and beginning and ending dates. They are instructor-led. You will not be left alone. If you have special needs and must follow a slower (or faster) pace, please discuss your situation with the course instructor. He/She may be able to alter course deadlines to accommodate your needs. Our online instructors are dedicated professionals who are very interested in your success. They are the heart of our online courses.
Yes. Many of our online classes are transferable. Check with your academic advisor for details.
No. Our online courses are not self-paced. Due dates for coursework and assignments are set by each instructor. Some instructors may allow students to complete and submit work earlier. Please contact your instructor for more information on schedule variations.
Students with disabilities often require adaptive software and hardware to access the Internet or to use with word processing programs. If you have special needs, you are welcome to use the computers in the Computer Access Center, as needed to complete assignments for your online courses. Getting access to adaptive tools OUTSIDE the Foothill Campus is the responsibility of each student. Your local agency may be able to assist you in identifying and/or acquiring such tools.
Note: For accommodations due to a disability, please inform your online instructor within the first week of the quarter so that he/she can work out any special arrangements needed.
Please feel free to drop an online class if you feel it is not appropriate for you. As a courtesy to the instructor, notify him/her via email that you will drop his/her course. For more information, please refer to How to Drop a Course.
Yes. To Apply & Register, follow the steps outlined by Foothill College Admissions & Records. If you plan on taking an English or Math class, you will need to make arrangements to take the assessment test (at Foothill College or another institution) prior to registering. All this information is explained at Apply & Register.
Most of our classes (online or traditional) require textbooks. Please refer to the course descriptions for information on materials and textbooks for your course. You may purchase the textbooks on campus or online from the Foothill College Bookstore.
People learn in different ways and at different rates. Some students enjoy listening to lectures, others draw concepts in their notebooks, yet others enjoy working in small groups. Visual learners tend to do best in online courses. Others learn to adapt. Find out about your learning preference by taking the following questionnaire.
To find out if you are ready to be an online learner by completing our Readiness Assessment.
Be sure to also review the information provided in the Online Learning Tour.
There is no difference between the tuition and fees for online and traditional classes. These are mandated by the State. Information about other student fees is posted on the Explanation of Student Fees & Fee Schedule webpage.
Many fees are mandated by the State and most cannot be waived at this time. If all your classes are online, call (650) 949-7189 to make a request for your Campus Center Use Fee reduction.
The Student ID Card Fee, Student Representation Fee and Registration Support Fee are not required and are voluntary. To opt out of the Student Body Fee, you may do so by requesting the form and faxing it to Student Services prior to the second week of the quarter. To opt out of the Registration Support Fee or Student Representation Fee, you must do so in person at the Admissions Offices at either Foothill campus prior to the second week of the quarter.
For other Admissions & Records or registration questions, please see: http://www.foothill.edu/admissions.php.
Foothill College has an Academic Honor Code that addresses academic dishonesty, especially cheating and plagiarism. It is every student’s responsibility to know what constitutes academic dishonesty. If you have any questions, ask your instructor, division dean or the Dean of Student Affairs & Activities, Pat Hyland, Room 2002 in the Campus Center; or call (650) 949-7241.
Collegewide ID is your student identification number. Look Up Collegewide ID
All students use MyPortal (myportal.fhda.edu) to register for classes. All you need to know is your Collegewide ID. You'll use a temporary password to login the first time. To be prepared, see the First-time Login Guide for more information.
You can take the placement test for chemistry, English, ESL, or math. If you have coursework from another college, bring your transcript (unofficial is acceptable) to Counseling Drop-in in Room 8305A. You will need to complete the Academic Release of Hold(s) Agreement (PDF), which is available in the Counseling Center as well as online. See Academic Release of Hold(s) Agreement.
At Foothill, we honor a mutual respect of students and staff, and that means that the students may have one side of the story and the staff member may have her side of the story. Both are heard and respected. If you experience problems during the course of your learning process, you should talk to people in THIS order:
Note: You might want to review your student rights and responsibilities and related college policies.
If you do not in the Bay Area and need proctored testing, check the following site for the location of an assessment center nearby: http://www.ncta-testing.org/cctc/
Students on waiting lists will NOT be able to login to online courses until about one day AFTER they are officially enrolled. If the class you want is full before the session starts, see page 6 of the Registration Guide for Waitlist Procedures.
You can add courses via MyPortal during the first two weeks of the quarter.
See Instructions to Request Add Code for Fully Online Courses and page 7 of the Student Registration Guide. For more details, see Adding a Class After the Quarter Begins.
Foothill College offers wireless access in nearly all classrooms and indoor public spaces. For access information, see Wireless Access @ Foothill College.