To better protect personal information, you must create a new, "strong" password to log on to MyPortal. The new password will also be your password for on-campus wireless login. Follow the on-screen prompts to create your new password. It must be eight to 20 characters are include:
Video Instructions—Watch video instructions detailing how to create and remember your new strong password. Password Reset Utility—If you have difficulty when creating your new password or forget what it is, you can reset your password using your birth date and social security number. If you do not have a social security number, follow these steps:
All Students: If needed, see troubleshooting tips for what to do if you forget your login ID or get locked out of MyPortal. Password Change Q&A—For more answers to your questions about the MyPortal password change, access http://ets.fhda.edu/call_center/myportalpassword. More information is available at http://ets.fhda.edu/call_center/portal. If you require additional assistance, e-mail firstname.lastname@example.org or complete the online form at http://myportal.fhda.edu/support/.