Workforce Preparedness program of 4 classes totaling 67 hours of instruction designed to provide students the necessary tools and techniques to develop job related skills and abilities including: job seeking, writing resumes and cover letters, completing applications, interviewing, and appropriate workplace behaviors, communication and customer service.

• Students will demonstrate proficiency in job seeking skills including writing resumes, cover letters, applications and interviewing techniques.
• Students will demonstrate appropriate workplace behaviors such as punctuality, interpersonal communication and customer service.

This program can serve new workers, immigrants, displaced workers and those seeking a career change. Depending on the specific student skills and job market, students completing this program will be prepared for entry level positions in a wide range of careers. Career examples: retail customer service associate, food industry service worker, school aide or industrial assistant.

CC = Certificate of Completion.

NCWP 400 Blueprint for Workforce Success (36 hours)
NCWP 401 Blueprint for Customer Service (18 hours)
NCWP 402 30 Ways to Shine as a New Employee (6 hours)
NCWP 403 Job Club (7 hours)