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15-Minute Quick Questions Sessions

For quick help,  get in queue  to meet with a counselor during our Quick Question hours. To get in queue, call 650.949.7423 or use the FH Counseling chat feature.

  • Your request for help will be placed in the order received.
  • You can request to meet with a counselor for up to 15 minutes via telephone or Zoom.
  • We start our queue no more than 5-minutes before the sessions begin.
  • We stop adding students to the queue 15-minutes before closing time.

Note: All Quick Question dates and times are subject to change.

Quick Questions Hours

May 29 - June 2:

Mon. May 29: CLOSED

Tues. May 30: 9:00 a.m. - 10:45 a.m

Wed. May 31: 10:30 a.m. - 12:15 p.m.

Thurs. June 1: 10:30 a.m. - 12:15 p.m.

Fri. June 2: 9:00 a.m. - 10:45 a.m


June 5 - June 9:

Mon. June 5: 9:00 a.m. - 10:45 a.m

Tues. June 6: 10:00 a.m. - 11:45 a.m.

Wed. June 7: 10:30 a.m. - 12:15 p.m.

Thurs. June 8: 11:00 a.m. - 12:45 p.m.

Fri. June 9: 9:00 a.m. - 10:45 a.m


Sunnyvale Quick Question Hour:


Tuesdays 9:30 a.m. to 10:30 a.m.


F-1 International Counseling Quick Question Hours

Kim Lane - Mondays: 1:00-2:00 p.m.
Cathy Denver - Tuesdays: 1:00-2:00 p.m.
Cathy Denver -  Wednesdays:  3:00-4:00 p.m.
Kim Lane -Thursdays: 8:30-9:30 a.m.
When To See an International Counselor
Appointments must be scheduled specifically with an international counselor for the following reasons:
  • I-20 Extension: counselor recommendation & educational plan
  • Optional Practical Training (OPT) & educational plan
  • Reduced Course Load (less than 12 units)
    Note: When requesting a reduced course load for medical reasons, you must meet directly with the immigration advisor in the International Student Office, not a counselor.

When to Schedule a 30-Minute Appointment Instead

Please keep in mind that educational plans, academic probation issues, financial aid appeals, excess units request, petition for graduation and transcript evaluations will require a 30-minute appointment

We want to ensure that our counselors can give you the personalized attention and accuracy that you deserve! For those types of topics, we recommend scheduling a 30-minute appointment,

Apply for Your Degree or Certifcate

Follow Steps to Petition for Graduation

To refer to your degree or certificate requirements by catalog year,  view them here:

Black Lives Student Services Services Statement

In Student Services, we acknowledge our role in not serving our Black students adequately. Please read full statement of our commitment to alter our course of action with a quarterly updated public plan. 

Black Lives Matter Action Plan April 2022 Updates

Counselor helping student

We're Here to Help!

Counseling Center


Student Services Building 8300, Room 8302

Instructional Department Information